There are many SMS / CMS software packages available on the Market; several with additional functions available as paid add-ons. Not just the functionality but, also, the costs and the pricing models (per fleet size, per flights per months etc) vary enormously.
This brief is based upon the author’s practical experience as both a vastly-experienced user & having completed this exercise on numerous occasions.
‘Compliance Monitoring’ is a misleading term; misleading in that it gives the impression that ‘compliance’ is about nothing more than auditing. There is far, far more to the field of compliance than mere auditing (although, that is a considerable skill in itself). The oft-forgotten element is exploiting the specialist knowledge of the compliance post-holder, in the resolution of regulatory problems.
This article is intended to address, albeit briefly, some of the issues regarding the cost of compliance.
The value of compliance monitoring lies less in the number of audits completed, or in the number of non-compliances raised, and much more in the standard of the responses to those non-compliances. Therein lies the most common deficiency in compliance monitoring systems: lack of rigour in responding to non-compliances.
Lack of rigour in responding to non-compliances increases the probability that the same non-compliances will happen again. As organisations become busier and more complex, the effect of non-compliances becomes progressively greater and maintaining compliance becomes more difficult.
This article is intended, albeit briefly, to address the above.